Frequently asked questions

Some retailers (Lidl, Senukai) require a human check in their self-service. We read the receipt, prepare every field and send a link to whoever submitted the receipt, or to the approver on Pro. One tap opens the retailer portal with the fields filled in and you confirm. No retailer login is needed.

Only invoices that were actually issued. A receipt whose retailer window has closed, that could not be found, or that you did not confirm is not counted.

A cash receipt proves a purchase happened, but it carries no buyer details. To reclaim input VAT and book the expense properly, a business needs a VAT invoice showing its own name, company code and VAT code. Retailers issue that invoice from the receipt through their own self-service portals, and kvitas.app does it for you.

Maxima and IKI receipts are handled automatically: you send a photo and receive a PDF. Lidl and Senukai ask for a human confirmation, so we prepare every detail and hand you a link to finish in one tap. Rimi and Depo are in progress. The current status is always shown on the home page.

Some retailers require a human check in their self-service that cannot and should not be automated. In that case we read the receipt, prepare every field and give you a link to the retailer’s portal where only the confirmation remains. You get the same invoice with one extra tap.

The retailer sets them. Maxima issues an invoice from a receipt until the 15th of the following month. Rimi allows 90 days from purchase, but not earlier than 30 minutes after it. Other retailers differ. When you upload a receipt we tell you straight away whether its window is still open.

Maxima allows at most three issues per receipt. That is why we never issue twice: if an invoice already exists, we simply retrieve it. None of your allowance is burned by a mistake on our side.

Fuel does not need this. Under Lithuanian VAT law a fuel receipt up to 150 EUR that identifies the buyer, for example through a fuel card, already counts as a VAT invoice. Fuel stations offer no receipt conversion, so neither do we.

No. The retailer issues it through its own self-service, and we act on your behalf: we submit the receipt details and your company code, then retrieve the issued document. The invoice number, content and legal standing belong to the retailer, not to us.

We check the code against the Register of Legal Entities before contacting any retailer. A code that does not exist is rejected immediately. If the code exists but is not your company, the invoice would be issued to that company, so review the name and VAT code we show before confirming.

All data is stored in the European Union, in the Google Cloud Frankfurt region. Receipt photos are deleted after 90 days. Invoice PDFs are kept for 90 days on the free plan and for as long as the account is active on paid plans. Invoices you have downloaded are yours and stay with you. The privacy policy has the details.

No. On the free plan you upload receipts yourself. From Starter on, the company gets a shared intake email address: an employee sends a receipt photo and receives the invoice back, while the owner or accountant gets a copy. On Pro only addresses on the sender allowlist may send, and each venue gets its own address. Only the one person who manages the company signs up.

Each company has a delivery destination: the accountant’s email, a Google Drive, Dropbox or OneDrive folder. Every invoice lands there immediately. From Starter on, the first of the month brings the whole month as a ZIP archive plus an XLSX report, and Pro adds a report per venue. Push straight into B1 and Rivilė is planned for Pro.

Three receipts per calendar month that you upload yourself, delivery by email and one company. The fourth receipt that month is not processed: we offer Starter or the next month. Unused allowance does not carry over. We do not ask for a card.

On the free plan the fourth receipt that month is not processed and there is no top-up. On Starter from the 31st receipt, and on Pro from the 301st, you pay 0.50 EUR per receipt and nothing stops.

On Pro, yes. Submitted receipts wait in a queue and we contact the retailer’s self-service only after you or your accountant approve. Only addresses on the sender allowlist may send, and the audit log shows who sent and who approved. On Free and Starter the invoice is issued straight away.

The firm account is free. Each client company inside it uses its own plan and pays for it, and the accountant earns 25 percent of every client plan monthly or passes it on as a discount. A client who changes accountant keeps the account, the history and the intake address.

No, we do not hold them or ask for them. The invoice is issued in the retailer’s public self-service from the details printed on the receipt and your company code, exactly as you would do it yourself.

Never. We use only the public self-service functions retailers offer to every customer. When a retailer asks for a human check, you perform it and we only prepare the data. That commitment is written into our terms of service.

A company is a legal entity. Cafés, restaurants or warehouses within the same entity are venues; they are unlimited and free. A second or third legal entity on Starter and Pro costs 5 EUR a month each. The accountant account manages many client companies, each on its own plan.